The first international standard for IT service management is called ISO 20000. An international IT standard called ISO/IEC 20000 enables businesses to showcase their commitment to excellence and best practises in IT management. In a globalised economy, everyone depends on IT infrastructure technologies to offer their services competitively and on time to clients. The globe is getting quicker every day. The ITIL (Information Technology Infrastructure Library) framework is the foundation of ISO 20000-2011. The standard outlines the parameters for a company to provide services of a satisfactory calibre. The standard makes sure businesses can meet benchmarks based on empirical data and continuously enhance how they supply IT services. Based on the IT infrastructure library’s best practise framework, ISO/IEC 20000 was introduced in 2005 and updated in 2011. The IT department An SMS, or service management system, can be planned, established, implemented, operated, monitored, reviewed, maintained, and improved with the use of the management standard ISO/IEC 20000. The ISO 20000-2011, an updated version of BS 15000, is the first international standard that exclusively targets IT Service Management with an integrated set of management processes for efficient service delivery. By putting this standard into practise, your business will be better able to plan, transition, provide, and enhance its IT services. The ISO/IEC 20000 certification will provide the businesses you work with the confidence that you will meet their service needs when they engage with you, and your customers will also be able to recognise it. Samples of the set’s documents are available below. You may also view our video and purchase your ISO/IEC 20000.